Support

Start with the request

Find your API’s quickstart and endpoint reference. Check the method, path, selected marketplace, host header and request Content-Type. For file outputs, inspect the response Content-Type before saving.

Common problems

• Unauthorized: use credentials from the marketplace you subscribed through. A RapidAPI key and an ApyHub token are not interchangeable.
• Invalid input: inspect the response’s field errors. Retrying the same invalid request will not fix it.
• Quota or rate limit: check your marketplace’s usage screen and the response’s Retry-After header.
• Demo unavailable: the website’s free capacity may be paused or exhausted. This does not establish that production API access is unavailable.
• Unexpected output: check product limitations, supported languages, calendar coverage and file formats.

Contact through your marketplace

Use the provider Contact or Support option on the listing you subscribed to. Your marketplace handles subscription payments, account access and billing disputes.

Include the product, endpoint, HTTP status, request identifier and a minimal non-sensitive example. Remove API keys, authorization headers, private contact details and customer files.